Privacy Policy

Last updated on January 11, 2024

This Privacy Policy pertains to Robin C Inc. at 2430 Saint-Maurice Street, Saint-Hyacinthe, QC J2T 1A5. You are using our website ( (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to this, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised policy will be effective 180 days after the posting of the revised policy on the Service, and your continued access or use of the Service after this period will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you regularly check this page.

Information We Collect

We will collect and process the following personal information about you:

  • Name
  • Professional email address
  • Professional address

How We Use Your Information

We will use the information we collect about you for the following purposes:

  • Marketing/Promotional
  • Testimonials
  • Customer feedback collection
  • Support
  • Admin information

If we wish to use your information for other purposes, we will ask for your consent and will only use your information after receiving your consent and then, only for the purpose(s) for which you have given your consent, unless the law requires us to act otherwise.

How We Share Your Information

We will not transfer your personal information to third parties without asking for your consent, except in limited circumstances as described below:

  • Website traffic data analysis (Google Analytics)
  • Access provided to our IT service providers

We require that these third parties use the personal information we transfer to them only for the purposes for which they were transferred and not to keep it longer than necessary to fulfill said purpose. Our third-party services may analyze your information only to the extent necessary to perform the services they provide to us.
We may also disclose your personal information for the following reasons:

  1. to comply with applicable law, regulation, court order, or other legal process;
  2. to enforce your agreements with us, including this Privacy Policy;
  3. to respond to claims that your use of the Service violates the rights of a third party. If the Service or our company is merged or acquired by another company, your information will be part of the assets that will be transferred to the new owner.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected as detailed in this Privacy Policy.
We may need to retain certain information for longer periods such as retention/reporting in compliance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights

According to applicable law, you may have the right to access and correct or erase your personal data or to receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to share (port) your personal information to another entity, to withdraw any consent you have given us to process your data, a right to file a complaint with a statutory authority, and other rights as relevant under applicable laws. To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law.
If you are not satisfied with our response, you may contact the Quebec Access to Information Commission, the public body responsible for overseeing data management and processing practices in Quebec:

2045 Stanley Street
Office 900
Montreal (Quebec) H3A 2V4
(514) 873-4196 or toll-free at 1-888-528-7741

Cookies (Cookies)

What are cookies?

Cookies are small text files used to store small amounts of information. They are stored on your device when the website is loaded in your browser. These cookies help us to make the website work properly, to make it more secure, to provide a better user experience, to understand how the website works, and to analyze what works well and what needs to be improved.

How do we use cookies?

Like most online services, our website uses first and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function properly and do not collect any of your identifiable personal data.
The third-party cookies used on our website are mainly to understand how the website functions, how you interact with our website, to maintain the security of our services, to provide advertisements that are relevant to you, and overall to provide you with a better and improved user experience and to speed up your future interactions with our website.

Types of cookies we use


Managing cookie preferences

Cookie settings

You can change your cookie preferences at any time by clicking on the button above. This will allow you to revisit the cookie consent banner and change your preferences or withdraw your consent immediately.

In addition to this, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to support documents on managing and deleting cookies from major web browsers.

If you are using another web browser, please refer to the official support documents of your browser.


The security of your information is important to us and we will use reasonable security measures to prevent loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or guarantee the security of any information you transmit to us and you do so at your own risk.

Data Protection Officer

If you have any questions or concerns about the processing of your information, here are our contact details:

Data Protection Officer
Mathieu Robineau

We will process your concerns in accordance with applicable law.